So mad. Got home from vacation. Was paying bills as it was that time of the month. I get through (yeah!). I see a pop up from MicroSoft about some new upgrade to Windows 10. I politely decline. I finish my business and close out. Do you know Windows 10 automatically updates??!!*@*!!
Do you know what happens to my laptop? Yes, the infinite loop of restore/restart point hell. So, I call MicroSoft. After a 45-minute hold to get to an agent with an accent that is not American I am promptly told that I should have done a compatibility test prior to updating to Windows 10. It is my fault and I must call the manufacturer of my laptop to resolve the problem.
I promptly call Dell. After a 10-minute hold time I’m told that since my laptop is booting up and attempting to fix the issue by offering the restore point option it is clearly NOT a hardware issue. Therefore, I must call MicroSoft back…
I call up Darren of Digitron in Dyker Heights, Brooklyn. He says it’s no problem to fix the issue. He has to wipe my computer and then reinstall my docs/pics/etc. He does it in less than 24 hours. I dropped off Friday late afternoon and it was ready by 3:00 pm yesterday (Saturday, 9/22).
Did I mention Darren was awesome?!?! Darren has been my IT guru for years now and keeps my works in progress SAFE! If you need a trustworthy computer/iPhone/laptop/electronics guy Darren’s IT! (Ahh, pun definitely intended.)
Where is he?
7021 Fort Hamilton Parkway
Brooklyn, NY 11228
(He’s closed on Sundays only; open Mon – Sat.)